Privacy Policy

Last updated: August 11, 2026

Welcome to Chérie. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cheriecouture.in, make a purchase, or interact with us.

Chérie is powered by Shopify, which enables us to provide our website, checkout, ordering, payment, account, and other commerce-related services. This Privacy Policy also explains how information may be processed by Shopify and other service providers in connection with the Services.

01Information We Collect

When you visit our website, create an account, communicate with us, or make a purchase, we may collect or process the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and other contact details you provide.
  • Financial and Payment Information: Payment method, payment confirmation, transaction details, and other payment-related information processed in connection with your order.
  • Account Information: Username, password, preferences, settings, and other information associated with your customer account.
  • Device Information: IP address, browser type, operating system, network connection, device or browser identifiers, referring URLs, and similar technical information.
  • Order and Transaction Information: Details of products you view, add to cart or wishlist, purchase, return, exchange, or cancel, together with related transaction history and preferences.
  • Communications: Information you provide when you contact us, including customer support inquiries and other messages.
  • Usage Information: Information about how and when you interact with or navigate the website and Services.

02Sources of Personal Information

We may collect personal information:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information to us.
  • Automatically through the website and Services, including from your device and through cookies and similar technologies.
  • From Shopify and service providers that help us operate the website, process payments, provide technology, fulfill orders, deliver products, provide analytics, or support customers.
  • From business partners or other third parties where permitted by applicable law.

03How We Use Your Information

We use your information to:

  • Fulfill and manage your orders, payments, deliveries, returns, exchanges, and other transactions.
  • Create, maintain, and manage customer accounts and remember your preferences.
  • Communicate with you, including order confirmations, shipping or account updates, customer support, and other service-related messages.
  • Send marketing and promotional communications where permitted, and support advertising or product recommendations based on your interactions with our store.
  • Improve our website, products, services, and customer experience.
  • Prevent fraudulent, illegal, unsafe, or malicious activity and protect the security of our Services.
  • Comply with applicable law, respond to valid legal processes, enforce our terms or policies, and protect our rights or the rights of others.

04Sharing Your Information

We do not sell your personal data for monetary consideration. However, we may disclose or share personal information as described below where necessary to operate our business, provide the Services, comply with law, or support marketing and advertising activities:

  • Shopify and Service Providers: Shopify, payment processors, shipping and fulfillment providers, IT and cloud service providers, analytics providers, customer support providers, and other trusted third parties that perform services on our behalf.
  • Business and Marketing Partners: Partners that help us provide marketing, analytics, advertising, or promotional services. Depending on where you live, certain disclosures for personalized or targeted advertising may be treated as 'sharing' or 'targeted advertising' under applicable privacy law.
  • At Your Direction or With Your Consent: Third parties when you request, direct, or consent to a disclosure, such as shipping providers, social media integrations, or other connected services.
  • Legal and Business Purposes: Government authorities, law enforcement, advisers, or other parties where required by law, to protect rights and security, enforce our policies, or in connection with a merger, acquisition, financing, restructuring, bankruptcy, or similar business transaction.

05Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve commerce services for you and for us.

Information you submit through the Services may be transmitted to and processed by Shopify and other third parties, including parties located in countries other than where you reside. Depending on the Shopify features enabled for our store, Shopify may also process information from your interactions with our store, Shopify, and other merchants to provide enhanced services such as security, analytics, personalization, marketing, advertising, and other commerce features.

For more information about Shopify's processing of consumer personal data, please review the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers

Where available, you may also use Shopify's Privacy Portal to manage certain privacy choices relating to Shopify's processing: https://privacy.shopify.com/en

06Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, understand site traffic and usage, remember your preferences, support website functionality, and, where applicable, assist with analytics, marketing, and advertising.

You may be able to manage cookies through your browser settings or any consent controls made available on the website. Disabling certain cookies may affect site functionality.

07Third-Party Websites and Links

Our website may contain links to websites, platforms, social networks, or services operated by third parties. We do not control the privacy or security practices of those third parties. If you follow a third-party link, you should review that third party's privacy policy and terms before providing personal information.

08Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances:

  • Access / Know: Request access to personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of personal information we maintain about you, subject to applicable exceptions.
  • Portability: Request a copy of certain personal information in a portable format or request transfer to a third party where applicable.
  • Marketing Preferences: Opt out of promotional emails at any time by using the unsubscribe option in the communication. You may still receive non-promotional messages relating to your account or orders.
  • Targeted Advertising / Sharing Choices: Where applicable, request to opt out of certain sharing or targeted advertising activities.

To exercise rights relating to Chérie's processing of your personal information, contact us at info.cheriein@gmail.com. We may need to verify your identity before completing a request, as permitted or required by law.

For rights relating specifically to Shopify's processing, you may visit https://privacy.shopify.com/en.

09Data Security and Retention

We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, misuse, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain your account, provide the Services, process transactions, comply with legal, tax, accounting, or regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

10Children's Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction, and we do not knowingly collect personal information from children in circumstances where doing so would be prohibited by applicable law.

If you are a parent or guardian and believe a child has provided us with personal information, please contact us using the details below so that we can review and, where appropriate, delete the information.

11Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to contact or lodge a complaint with an applicable data protection authority or other regulator.

12International Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live, including where Shopify or other service providers operate.

Where applicable law requires specific safeguards for international transfers, we or our service providers may rely on recognized transfer mechanisms or other lawful safeguards.

13Changes to This Policy

We may update this policy from time to time, including to reflect changes to our practices, technology, services, or legal and regulatory requirements. Changes will be posted on this page with the updated effective or 'Last updated' date.

14Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us at:

Chérie

Website: https://www.cheriecouture.in

Email: info.cheriein@gmail.com

Phone: +91 9116330810